Discover the keys to successful writing for the workplace.  Whether you are writing a report, memo, letter, or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill. Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals.  Then improve your skills with editing and proofreading.  Finally, discover what good journalists know. Learn how to write a news story, press release, or other publicity notice that zings.  Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success.

CEUs/ILUs: 4.8

Length (in hours): 48

Price in USD $495

Offered 4 times/year, call for dates.

Get hands-on experience with the most widely used computer programs in the world, and take away the skills to create professional documents, presentations, and spreadsheets.Whether you're looking to enhance your current career or launch a new one, this certificate program will equip you with the skills you need to succeed in today's digital world. Earn a certificate that demonstrates your mastery of computer skills for the workplace by taking all three classes in this series. Discover the power of Microsoft Excel to create, edit and manage spreadsheets, master the art of professional document creation with Microsoft Word, and bring your proposals and presentations to life with Microsoft PowerPoint. Courses do not need to be taken in order.

CEUs/ILUs: 4.8

Length (in hours): 48

Price in USD $495

Offered 4 times/year, call for dates.

Coding is becoming one of the most in-demand skills in the workplace today. As a result, coding has become a core skill that bolsters one’s chances of becoming a higher value to organizations. The highest demand is for programming languages with broad applicability. Begin by getting introduced to the basics of computer programming and various programming languages. Then go to the next level and acquire all the basics of HTML and CSS. You will learn the relationship between these two industry-standard web page coding languages and the step-by-step process of hand-coding and building web pages. Finally, discover the advanced features of CSS and learn how to use this very powerful language. Students must take the Coding Certificate classes in the below order:

- Introduction to Coding

- HTML Fundamentals

- CSS Fundamentals

CEUs/ILUs: 4.8

Length (in hours): 48

Price in USD $595

Offered 4 times/year, call for dates.

Customer service is now essential for businesses and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. 

CEUs/ILUs: 3.2

Length (in hours): 32

Price in USD $245

Offered 4 times/year, call for dates.

Data Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. 

Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally, you will find out how to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home-based or a large company, this certificate will take you to the next level where important decision-making is concerned.

Students need to have Microsoft Excel to complete this certificate. 

This Certificate must be taken in the following order:

• Introduction
• Intermediate
• Advanced  

CEUs/ILUs: 4.8

Length (in hours): 48

Offered 4 times/year, call for dates.

Join Kelly Rose, DMD for a 10-week certificate program in Dental Assisting for one of the most high-demand careers.  This program is designed to teach all aspects of dental assisting and provide you the skills you need to work in this field and pass the RHS certificate exam needed for employment. This program is taught by a Dentist and includes an opportunity for internships. The price of the course Upon passing the DANB RHS®, you will receive a certificate of knowledge-based competency for that component from DANB. Payment plans are available.  The course includes all books, exam preparation materials, and fees for the DANB RHS® certificate program.

Call our Adult Education office for more information.

Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your website traffic, doing search engine optimization, and how to successfully employ online advertising.

Relevant for any type of organization, including businesses, companies, non-profits, and government agencies.  No eMarketing experience or expertise is necessary.  If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions. 

CEUs/ILUs: 4.8

Length (in hours): 48

Offered 4 times/year, call for dates.

Boost your chances of success for your new or small business and reduce your risks.  Get the latest on planning your business, brainstorming business ideas, and a checklist for going into business.  Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans.  Then take home a step-by-step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand. At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.

CEUs/ILUs: 4.8

Length (in hours): 48

Price in USD $495

Offered 4 times/year, call for dates.