Discover the keys to successful writing for the workplace.  Whether you are writing a report, memo, letter, or publicity notice, business writing has some defined characteristics for success. Successful communicators in the workplace move forward, others move back. Enhance your career by improving this critical communication skill. Begin with understanding the format, construction, and successful techniques of writing good business reports and proposals.  Then improve your skills with editing and proofreading.  Finally, discover what good journalists know. Learn how to write a news story, press release, or other publicity notice that zings.  Help your organization stand out with your new skills in business writing. This certificate will take you to the next level where business writing is a skill for personal and organizational success.

CEUs/ILUs: 4.8

Length (in hours): 48

Price in USD $495

Offered 4 times/year, call for dates.

Get hands-on experience with the most widely used computer programs in the world, and take away the skills to create professional documents, presentations, and spreadsheets.Whether you're looking to enhance your current career or launch a new one, this certificate program will equip you with the skills you need to succeed in today's digital world. Earn a certificate that demonstrates your mastery of computer skills for the workplace by taking all three classes in this series. Discover the power of Microsoft Excel to create, edit and manage spreadsheets, master the art of professional document creation with Microsoft Word, and bring your proposals and presentations to life with Microsoft PowerPoint. Courses do not need to be taken in order.

CEUs/ILUs: 4.8

Length (in hours): 48

Price in USD $495

Offered 4 times/year, call for dates.

Coding is becoming one of the most in-demand skills in the workplace today. As a result, coding has become a core skill that bolsters one’s chances of becoming a higher value to organizations. The highest demand is for programming languages with broad applicability. Begin by getting introduced to the basics of computer programming and various programming languages. Then go to the next level and acquire all the basics of HTML and CSS. You will learn the relationship between these two industry-standard web page coding languages and the step-by-step process of hand-coding and building web pages. Finally, discover the advanced features of CSS and learn how to use this very powerful language. Students must take the Coding Certificate classes in the below order:

- Introduction to Coding

- HTML Fundamentals

- CSS Fundamentals

CEUs/ILUs: 4.8

Length (in hours): 48

Price in USD $595

Offered 4 times/year, call for dates.

Educators and psychologists know that learning is significantly affected by factors such as stress, anxiety, self-image, cultural expectations and societal expectations. The increasing number of students diverse backgrounds in today’s classrooms introduces a tremendous diversity of lived experience which influences how students learn. 

In today’s public schools, the majority of teachers, 80% are white, and the majority of learners are students of color. This fact alone suggests a strong potential for a cultural and communication gap between teachers and their students. Research findings confirm that black students face significant challenges to their learning as a result of unconscious bias and lack of cultural awareness on the part of teachers. It is well documented that black students, particularly boys, are more likely to be on the receiving end of disciplinary action, more likely to be suspended from school, and are at greater risk of failing than are other students. It is also well documented that black children are perceived to be older than white children of the same age and are more likely, as a result, to have expectations for behavior that are developmentally inappropriate. These factors, along with micro-aggressions that are common, and sometimes racially motivated aggression by peers render the learning environment for black students fraught with challenges that may be unseen or unrecognized by educators.

In this course, we will examine the factors that come together to create unique challenges to black students in the classroom and explore ways in which teachers can minimize those challenges and support school success for all students.

CEUs/ILUs: 1.6

Length (in hours): 16

Customer service is now essential for businesses and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. 

CEUs/ILUs: 3.2

Length (in hours): 32

Price in USD $245

Offered 4 times/year, call for dates.

Data Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. 

Begin with getting a basic understanding of how to analyze data in a business setting. Then learn how many of your business decisions involve comparing groups for differences. You will know the statistics behind these group differences and relationships. Finally, you will find out how to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand. Whether your business is home-based or a large company, this certificate will take you to the next level where important decision-making is concerned.

Students need to have Microsoft Excel to complete this certificate. 

This Certificate must be taken in the following order:

• Introduction
• Intermediate
• Advanced  

CEUs/ILUs: 4.8

Length (in hours): 48

Offered 4 times/year, call for dates.

Join Kelly Rose, DMD for a 10-week certificate program in Dental Assisting for one of the most high-demand careers.  This program is designed to teach all aspects of dental assisting and provide you the skills you need to work in this field and pass the RHS certificate exam needed for employment. This program is taught by a Dentist and includes an opportunity for internships. The price of the course Upon passing the DANB RHS®, you will receive a certificate of knowledge-based competency for that component from DANB. Payment plans are available.  The course includes all books, exam preparation materials, and fees for the DANB RHS® certificate program.

Call our Adult Education office for more information.