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Five Town CSD Adult & Community Education

Customer Service Certificate

with Nanette Sanders-Cobb and Greg Marsello


Customer service is now essential for businesses and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else. 

CEUs/ILUs: 3.2

Length (in hours): 32

Price in USD $245

Offered 4 times/year, call for dates.

  • for 8 weeks

Instructor-led Online

For directions, call us at 236-7800 ext 3274

Location map for Instructor-led Online

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